Frequently Asked Questions

Below are some of the common questions we've been asked from users of the contractor portal. Click on a question to see an answer and/or go through step-by-step instructions.

Why can’t I login to the portal?How do I reset my password?Why can’t I see my contracts?Why am I seeing my contracts for a different broker when I login?How do I upload a document?How do I submit my payroll?How do I renew my non-CIP policy?How do I know what I’m missing for my enrollment?How do I contact my administrator?How do I download my documents?